When you shop online on www.shop.komp1991.dk you have 30 days to return your purchase. You have 30 days full return from the day you receive or pick up your parcel.
Please return the item(s) unused in the same condition and with all original packaging, price labels etc. as when received. We reserve the right to refund you a lesser amount than the original purchase value, which will usually accrue to €. 0 if we can’t resell.
You are of course welcome to try the item to estimate size, fit, etc. without affecting the value of the item.
The price for return label is:
• Denmark: 29 DKK
• Sweden: 79 SEK
• Norway: 199,95 NOK
• Germany: 6,95 EUR
• Netherlands: 9,95 EUR
• Belgium: 9,95 EUR
• Luxembourg: 9,95 EUR
• Other EU Countries: 30 EUR
And will be deducted the amount for the returned items.
How to return item(s)?
You have 3 options to return your items:
1. Pack the item(s) that you want to return in the bag or box that you received it in.
2. Fill out the return note that was included in your delivery and put it in the bag/box
3. Write an email to email@example.com with information about the return and order number and you’ll receive a return label on email
4. Print the return label and place it over the old one on the parcel
5. Deliver the parcel to the nearest GLS shop
If you choose to use another shipping method you follow step 1 and 2 and send it to this address:
Kompagniet af 1991
Att. Webshop return
Please note: Send it with delivery on address – we do not accept packages send without delivery or COD (cost on delivery).
The costs for this return is paid by sender unless anything else is agreed with Customer Service
The third option is to return the parcel physically at the office in Sønderborg at the address mentioned above.
How to exchange item(s)?
If you want to exchange a product due to wrong size, colour etc. you return the product as described above in “Return Policy” and order the new one on the online shop.
The amount is always transferred to the same credit card as used for the purchase.